At Invoca, we believe that careers are not just about finding a job; they are about discovering a fulfilling path that aligns with your passions, skills, and aspirations. Our company, a leading provider of conversation intelligence solutions, is committed to fostering an environment where talented individuals can thrive and make a meaningful impact. As we continue to grow and innovate, we invite you to explore the world of Invoca Careers and discover the opportunities that await you.
Unveiling Invoca’s Culture and Mission
Invoca is more than just a workplace; it’s a community of driven, creative, and collaborative individuals who share a common goal: to empower businesses with the power of conversation intelligence. Our mission is to revolutionize the way companies engage with their customers, providing them with the tools and insights needed to deliver exceptional customer experiences. By harnessing the potential of voice and conversation data, we aim to transform the way businesses operate, enabling them to make data-driven decisions and enhance their overall performance.
At the heart of our success lies our culture, which is built on the foundation of trust, autonomy, and collaboration. We believe in fostering an environment where every team member is trusted to make a difference, where autonomy empowers individuals to take ownership of their work, and where collaboration thrives as we come together to achieve shared goals.
Our core values, embodied by our acronym THRIVE, guide us in our daily operations and decision-making processes. These values include:
- Trust: We trust in each other's abilities and respect the diverse perspectives and experiences that make us unique.
- Humble: We approach every challenge with humility, learning from our successes and failures alike.
- Responsible: We take responsibility for our actions and the impact they have on our work and our community.
- Innovate: We embrace innovation and encourage creative thinking to push the boundaries of what's possible.
- Valued: We value our team members, recognizing their contributions and supporting their growth and development.
- Excellent: We strive for excellence in everything we do, delivering high-quality solutions and exceptional customer experiences.
Career Opportunities at Invoca
Invoca offers a wide range of career opportunities across various departments and disciplines. Whether you’re passionate about software development, data science, sales and marketing, or customer success, we have roles that can cater to your interests and expertise.
Engineering Excellence
Our engineering teams are at the forefront of innovation, developing cutting-edge solutions that power our conversation intelligence platform. As an engineer at Invoca, you’ll have the opportunity to:
- Work with the latest technologies and tools to build scalable, robust, and secure software solutions.
- Collaborate with cross-functional teams to understand customer needs and translate them into technical requirements.
- Drive the design and development of new features and enhancements, ensuring high performance and reliability.
- Contribute to our open-source initiatives and engage with the wider tech community.
We're always on the lookout for talented individuals in the following engineering roles:
| Role | Description |
|---|---|
| Software Engineer | Design and develop robust software solutions, collaborating closely with product managers and designers. |
| Data Engineer | Build and maintain data pipelines, ensuring data integrity and accessibility for analytics and reporting. |
| DevOps Engineer | Automate and optimize our software delivery processes, ensuring efficient deployment and scalability. |
| Quality Assurance Engineer | Develop and execute comprehensive test plans to ensure the reliability and performance of our software solutions. |
Data Science and Analytics
Our data science and analytics teams are responsible for unlocking the insights hidden within vast amounts of conversation data. By applying advanced analytics techniques, they help our customers make data-driven decisions and optimize their customer engagement strategies.
If you're a data enthusiast, here's what you can expect:
- Develop and refine machine learning models to analyze and interpret conversation data.
- Collaborate with product teams to integrate data-driven insights into our platform.
- Conduct in-depth analyses and provide actionable recommendations to customers.
- Stay updated with the latest advancements in data science and machine learning.
We offer roles such as:
- Data Scientist
- Analytics Engineer
- Business Intelligence Analyst
Sales and Marketing
Our sales and marketing teams are instrumental in driving the growth and success of Invoca. They are responsible for connecting with potential customers, educating them about our solutions, and helping them understand the value we bring to their businesses.
Here's a glimpse of what you can expect in these roles:
- Build and nurture relationships with potential clients, understanding their unique needs and challenges.
- Develop and execute marketing campaigns to raise awareness about Invoca's solutions.
- Collaborate with product teams to create compelling content and messaging.
- Analyze market trends and customer feedback to refine our go-to-market strategies.
Some of the roles we offer include:
- Sales Representative
- Account Executive
- Marketing Manager
- Product Marketing Specialist
Customer Success and Support
At Invoca, we believe that customer success is at the core of our business. Our customer success and support teams are dedicated to ensuring that our customers achieve their desired outcomes and maximize the value of our solutions.
As a member of these teams, you'll have the opportunity to:
- Build strong relationships with customers, understanding their goals and providing tailored support.
- Onboard new customers and ensure a smooth transition to using our platform.
- Provide timely and effective technical support, troubleshooting issues and offering solutions.
- Collect and analyze customer feedback to drive continuous improvement.
Our customer success and support roles include:
- Customer Success Manager
- Technical Support Engineer
- Product Trainer
The Invoca Experience
Joining Invoca means becoming part of a vibrant and inclusive community that values diversity, equity, and inclusion. We strive to create an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents.
Our commitment to employee well-being is reflected in our comprehensive benefits program, which includes:
- Competitive compensation packages and equity participation.
- Generous time-off policies and flexible work arrangements.
- Comprehensive healthcare coverage, including medical, dental, and vision plans.
- 401(k) retirement savings plans with company matching.
- Employee assistance programs and wellness initiatives.
- Professional development opportunities, including training, conferences, and mentorship programs.
Additionally, we foster a culture of continuous learning and growth through our Invoca University program. This initiative provides team members with access to a wide range of learning resources, workshops, and certifications to enhance their skills and knowledge.
Join Us on Our Journey
At Invoca, we’re not just building a company; we’re crafting a community of passionate individuals who share a common vision for the future of conversation intelligence. If you’re ready to embark on a rewarding career journey, explore our open positions and take the first step towards becoming a part of the Invoca family.
Visit our Careers page to browse our current job openings, learn more about our teams and culture, and discover the impact you can make at Invoca.
What makes Invoca a great place to work?
+Invoca offers a unique work environment that fosters collaboration, innovation, and personal growth. We value diversity and inclusion, creating a supportive and inclusive culture. Our comprehensive benefits package, including competitive salaries, healthcare coverage, and professional development opportunities, ensures a healthy work-life balance and supports the well-being of our team members.
How does Invoca support employee development and growth?
+Invoca is committed to helping our team members reach their full potential. We provide a range of development opportunities, including mentorship programs, access to industry conferences and events, and our Invoca University program, which offers a wealth of learning resources and workshops to enhance skills and knowledge.
What are the core values that drive Invoca’s culture?
+Our core values, represented by the acronym THRIVE, guide our actions and decision-making. These values include Trust, Humble, Responsible, Innovate, Valued, and Excellent. They embody our commitment to fostering a collaborative, innovative, and inclusive environment where every team member is valued and respected.
