Telus International, a leading digital transformation and customer experience innovator, has established itself as a global powerhouse in the realm of business process outsourcing. With a mission to enhance customer experiences and drive digital transformation, the company has become a preferred partner for numerous Fortune 500 companies. Telus International's unique culture, which emphasizes collaboration, innovation, and employee well-being, has fostered a highly engaged and talented workforce. The organization's comprehensive benefits and career development opportunities have made it an attractive destination for professionals seeking a fulfilling and rewarding career journey.
Telus International: Empowering Careers and Shaping Success
Telus International is not just a company; it’s a community of passionate individuals united by a shared purpose - to deliver exceptional customer experiences and drive digital innovation. With a global presence spanning 25 countries, Telus International offers a diverse range of career opportunities, fostering an environment where employees can thrive, grow, and make a meaningful impact.
The company's commitment to its employees is evident in its culture, which promotes an inclusive and collaborative work environment. Telus International believes in nurturing talent, encouraging innovation, and providing the necessary tools and resources for personal and professional growth. This approach has resulted in a highly engaged workforce, dedicated to delivering outstanding results and shaping the future of customer experience.
A Diverse Range of Opportunities
Telus International’s diverse business portfolio offers a multitude of career paths, ensuring that professionals from various backgrounds and disciplines can find their niche and excel. Whether you’re a tech enthusiast, a customer experience expert, a data analyst, or a creative mind, Telus International provides a platform to showcase your skills and contribute to innovative projects.
- Customer Experience: At the heart of Telus International's success lies its dedication to delivering exceptional customer experiences. The company offers a range of roles in customer service, sales, and support, catering to various industries and domains. From managing customer interactions to designing innovative solutions, Telus International empowers its employees to become customer experience advocates.
- Digital Transformation: As a digital transformation leader, Telus International is at the forefront of driving technological advancements. The company provides opportunities in software development, data science, artificial intelligence, and cloud computing. Professionals in these fields can work on cutting-edge projects, leveraging the latest technologies to shape the future of business.
- Business Support: Behind every successful organization is a dedicated team of professionals ensuring smooth operations. Telus International offers a variety of business support roles, including human resources, finance, legal, and marketing. These roles play a crucial part in the company's success, enabling employees to contribute to strategic decision-making and overall business growth.
A Culture of Collaboration and Innovation
Telus International’s culture is centered around collaboration and innovation. The company encourages a flat hierarchy, fostering an environment where ideas are welcomed and every voice is heard. Employees are empowered to take ownership of their projects, collaborate across teams and locations, and innovate to deliver outstanding results.
The company's innovation hubs, known as Telus Spark Labs, provide a dedicated space for employees to explore new ideas, experiment with emerging technologies, and collaborate on innovative solutions. These hubs serve as a catalyst for creativity, enabling professionals to push the boundaries of what's possible and drive digital transformation.
Career Development and Employee Growth
Telus International recognizes that employee growth and development are essential for long-term success. The company offers a comprehensive suite of resources and initiatives to support professional growth and ensure employees reach their full potential.
- Learning and Development: Telus International provides extensive training and development opportunities, ensuring employees acquire the skills needed to excel in their roles. From online courses and workshops to mentorship programs and leadership training, the company invests in its people, fostering a culture of continuous learning.
- Career Progression: With a focus on employee growth, Telus International offers clear career paths and opportunities for advancement. The company encourages internal mobility, providing employees with the chance to explore different roles and take on new challenges. This approach not only benefits individuals but also ensures a talented and diverse workforce.
- Recognition and Rewards: Telus International believes in celebrating success and recognizing outstanding achievements. The company offers a range of incentives and rewards, including performance-based bonuses, spot awards, and employee recognition programs. These initiatives not only motivate employees but also create a positive and engaging work environment.
A Global Community, A Local Impact
Telus International’s global presence allows employees to connect and collaborate with colleagues from diverse backgrounds and cultures. This diverse workforce brings a wealth of perspectives and experiences, enriching the company’s culture and driving innovation.
Despite its global reach, Telus International remains deeply rooted in its local communities. The company is committed to giving back and making a positive impact. Through various initiatives and partnerships, Telus International supports education, healthcare, and environmental sustainability, ensuring that its success translates into tangible benefits for the communities it serves.
What are the core values of Telus International?
+Telus International’s core values are: We put our customers first, We do the right thing, We act with integrity, We collaborate and engage, We innovate and simplify, and We thrive on challenges.
How does Telus International support employee well-being?
+Telus International offers a range of well-being initiatives, including flexible work arrangements, mental health support programs, wellness challenges, and employee assistance programs. The company understands that a healthy and happy workforce is key to its success.
What are the benefits of working at Telus International?
+Telus International provides a comprehensive benefits package, including competitive salaries, health and wellness programs, retirement savings plans, paid time off, and employee discounts. The company also offers career development opportunities and a supportive work environment.
How does Telus International foster an inclusive culture?
+Telus International actively promotes an inclusive and diverse workforce. The company has established employee resource groups, such as Women in Leadership, Pride Alliance, and the Aboriginal Circle, to support and empower diverse communities. Additionally, the company provides unconscious bias training and fosters an environment of respect and understanding.
What makes Telus International a great place to work?
+Telus International offers a unique combination of a collaborative and innovative culture, diverse career opportunities, comprehensive benefits, and a strong commitment to employee growth and well-being. The company’s focus on creating a positive and engaging work environment makes it an attractive choice for professionals seeking a fulfilling career.
